FAQs Archive | Page 2 of 3

Q: Can I edit my user details and email address?

Yes, you can edit your user details. In order to do so, first of all you should log into your user account entering your contact number and passcode, then clicking “my profile” option. You will be transported to a page where “edit details” is possible under “user details” part.

Q: Do I have to be a member of website to make online purchases?

Yes, you may add any items to your shop cart without logging into the website. However, in order to do further steps for purchasing and order registering, you should log into your user account in the website and/or complete your membership upon making your purchase.

Q: Which hood models are suitable for your kitchen?

Choosing a hood suitable for your kitchen and stove is considered as an important and vital matter. Today, hoods are available in the market in a variety of types and brands, e.g. island hood, chimney hood, diagonal hood and embedded hood, each having their own advantages and disadvantages. This high variability confuses customers to make their choice. However, the main point to consider when trying to choose a suitable hood is paying attention to kitchen decoration type and cabinet sizes; e.g. smaller hoods shall be chosen for smaller kitchens to suit your kitchen decoration.

Q: What is the use of carbon filter and in which models such filter is installed?

Carbon filter is one of the hood filters which may have a major role in air filtration, absorbing unwanted air odors, oils and particles. This type of filter is available in the market in two circular and square forms. The most important application of carbon filter is for kitchens with tiny space, which lack chimney. Carbon filter may be installed on a variety of smart hoods. However, it cannot be washed like fiber filters and must be replaced once every two years.

Q: How is convection option performance in cooking food?

Convection option is a new technology which has been added to microwave programs menu during recent years. Convection performance is in a way that it homogenously distributes heat energy to enable more homogenous and faster cooking of foodstuffs and lets the bigger sized foodstuffs, e.g. cakes, are well-cooked, without being grilled or dried during cooking process. Furthermore, foodstuffs nutrients and freshness are preserved.